Refund policy

Refund & Cancellation Policy

Last Updated: September 26, 2026

At AAVARAN, we want you to receive your order in proper condition. Please read the following policy before placing an order.

1. Order Cancellation

Orders cannot normally be cancelled after they have been placed.

If you believe there has been an accidental or duplicate order, contact us immediately at:

support@aavaranwear.in

We will review the situation, but cancellation cannot be guaranteed once the order has entered processing.

2. Eligible Refunds

Refunds may be provided when:

  • You receive a damaged product

  • You receive a product different from what you ordered

  • We are unable to provide an appropriate replacement for an eligible issue

Refund eligibility is subject to verification.

3. Reporting a Problem

If your order arrives damaged or contains an incorrect item, contact us within 1–2 days of delivery.

Please provide:

  • Order number

  • Description of the issue

  • Clear photographs of the product

  • Photographs of the packaging

  • Unboxing video, where available/required

Failure to report an eligible issue within the specified period may affect eligibility for a refund or replacement.

4. Refund Method

Approved refunds will normally be processed through the original payment method used for the order.

5. Refund Processing Time

Once a refund has been approved, AAVARAN will initiate the refund within 5 business days.

The time taken for the amount to appear in your account may additionally depend on your bank or payment service provider.

6. Non-Eligible Refunds

Refunds are generally not provided for:

  • Change of mind

  • Incorrect size selection by the customer

  • Personal preference

  • Minor differences in colour caused by screen settings

  • Normal product characteristics

  • Damage caused after delivery through customer misuse or improper handling

7. Contact

For refund-related questions:

Email: support@aavaranwear.in
Phone: 7610702469

Customer Support Hours: Monday–Saturday, 10:00 AM–6:00 PM